Delivering success: Wiz-Team at the Women’s Rugby World Cup 2025
The Women’s Rugby World Cup 2025 was the largest edition of the tournament in its history. Held across England from 22 August to 27 September 2025, the five-week competition spanned eight stadiums and 32 working venues across multiple host cities, culminating in a finals weekend at Allianz Stadium, Twickenham. World Rugby required a Tournament Management System Provider capable of coordinating every operational layer of the event – from athlete accreditation and accommodation logistics to media operations and workforce scheduling – within a single, integrated platform.
Solution
As World Rugby’s Official Tournament Management System Provider, Wiz-Team deployed Event-Works – its configurable all-in-one event management solution – across the full tournament footprint. Operating from the Match Operations Centre at Allianz Stadium, Twickenham, Wiz-Team staff worked hand-in-hand with World Rugby throughout the competition, providing real-time operational support.
Event-Works was configured to manage:
- Accreditations for players, officials, media, and workforce, with secure access control across all venues
- Travel logistics, tracking arrivals and departures throughout the tournament
- Accommodation coordination across multiple host cities
- Workforce and volunteer management, including registration, role assignment, and shift scheduling
- Guest management for the World Rugby Tournament Guest Programme
- Media operations, supporting accredited journalists and broadcasters delivering global coverage
The platform’s suite of customisable tools allowed the system to adapt to the dieting requirements of each venue while maintaining a unified view of tournament-wide operations.
Results
Event-Works provided organisers with the clarity, control and confidence needed to run a tournament of unprecedented scale.
Key operational outcomes included:
- 11’000+ accreditations issued and managed
- 1’120+ arrivals and departures tracked
- 1’242 rooms coordinated
- 4,300 volunteer registrations processed
- 1,175 volunteers hired and rostered
- 8,000 + shifts created across 930 roles
- 600+ guests hosted within the World Rugby Tournament Guest Programme
- Approximately 660 accredited media supported
“Given the scale and complexity, I’m proud of how smoothly everything came together. The strong partnership between World Rugby and Wiz-Team was key to implementing the Events-Work system for such a major tournament.”
— Mathias Jenny, Project Manager, Wiz-Team
“Wiz-Team’s platform helped our operational capacity, contributing to us delivering a successful tournament. We look forward to continuing to work together for future World Rugby events.”
— Mick Wright, Chief Events Officer, World Rugby
Women’s Rugby World Cup 2025 marked the first major operational milestone in a multi-year partnership between Wiz-Team and World Rugby.
#WizJourney
Follow us on Twitter, Instagram and LinkedIn to keep updated of Wiz-Team’s journey, supporting event delivery across the world.
