Guest Management System: FIBA 2018 World Cup




Tenerife, Spain


September 2018

Wiz-Team’s contribution to FIBA Women’s World Cup

For FIBA’s 2018 Women’s Basketball World Cup competition, Event-Works (EW) provided a one-stop-shop solution to support the management and coordination of the “FIBA Family Delegation” event experience.

From registration to departures, the EW platform serviced the detailed and interconnected needs of the FIBA Family Delegation operations team.  The end-to-end support guided delegation members through single registration process that collected personal, travel, and accommodation details in one easy to follow experience.  Our dynamic webforms help create a step-by-step roadmap for registrants so they can easily understand what they need to do to secure their attendance and logistics at the event. 

While registrants were busy entering information, back-office operations teams were able to leverage the power of EW’s live reporting and change management features to seamless integrate their data with hotel and transportation providers.  Real time rooming lists and track changes features helped ensure all teams were on the same page even for those last-minute requests!

The movement of people in and around an event is only one dimension of event management.  In many events, the ticket management process is a critical piece to ensuring a positive experience for guests, and to fulfilling contractual obligations! EW has a solution for this too.  The EW Ticketing module supported FIBA’s goals and business process for managing the ticket registration, request, distribution, and reporting needs for their partner groups.

Share this project:


Related Projects