Closing out 2021 with a new class of Event-Works super-users

2021 EW Training ends on a “super” note

Last week Wiz-Team headed to the USA to deliver one final training series to a group of rookie Event-Works super-users for one of our newest sport partners.  This large trainee class of 13 was made up of a cross-section of the organisation’s event management professionals from hospitality, major events, sport, technology, and sponsorship.  Their functional expertise were as diverse as their departments with experiences in managing accommodation, accreditation, sport entries, data analytics, rate card, guest management, transportation, air travel, and much more. 

What are super-users? Outside of being super humans, they are the key to success in terms of new technology implementation and user adoption at any organisation.  They are the champions of change, the translators of business challenges, and the builders of organisational trust.  Without them, initiating digital transformation in an organisation might be as challenging as climbing Mt. Everest.

For Wiz-Team, these users are priority #1 when it comes to new client or project onboarding. Super-user training dives deep into the fundamentals and foundations of Event-Works with the following outcomes at its core : 

Context: Establishing a conceptual understanding of how Event-Works was built to tackle the data challenges of event management;

Capabilities: Building up core competency in navigating, designing, and configuring the Event-Works tool box to meet individual needs;

Confidence: Cultivating a sense of autonomy and achievement through hands-on challenges and games;

Curiosity: Creating space and opportunity for questions and creativity; curiosity (we believe) is a cornerstone to motivation and ongoing development;

Connection: Developing trust, understanding, and empathy through shared experience, humour, and partnership.

It has been an extremely busy and exciting year meeting new people, training new users, and implementing Event-Works across the world.   Though we will take a moment to reflect with gratitude on what 2021 brought to all of us, we are very excited for the year ahead.  We look forward to working alongside both the newest members of the Event-Works super-user squad AND our existing Wiz-Team ambassadors as we look to challenge and change the events industry through innovative technology…together.

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